Water dispensers: reports, filters and sanitisation in one place

For companies installing water purifiers, dispensers and coolers: reports from the QR, filter changes and sanitisation scheduled with technician and date.

An office water dispenser needs regular maintenance (filters, sanitisation) and the odd unexpected repair. With 2assist every dispenser has its own QR: whoever notices a leak or warm water reports it straight away, and you have the sanitisation history at hand.

Most common requests

Water not cold or not sparkling
Leaks under the dispenser
Weak or no flow
Strange taste or smell
Filter change or sanitisation due
CO2 cylinder empty

What changes with 2assist

Every job recorded — Sanitisations and filter changes stay in the machine’s history, with date, technician and signature.
Report with photo — A photographed leak tells you straight away whether an urgent visit is needed.
The customer confirms the date — Office access is often limited to set hours: the customer decides whether the proposed date works.
Ready for inspections — The customer’s signature at the end of the job proves the maintenance was done.

Frequently asked questions

Can I record scheduled maintenance too?

Yes: on the machine choose how often it is due, 2assist shows you the upcoming ones and you open the job with one tap; the customer gets the date to confirm.

Is the QR fine near water?

A laminated label holds up well; the QR can be reprinted whenever needed.

Who sees the reports?

Only your company and the assigned technician. The customer sees their own.

Other industries

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Coffee machines · Vending machines · Printers and copiers · Water dispensers · Air conditioning · Phone systems and IT