Office air conditioners: every unit with its own QR

For companies servicing office air conditioners and split units: the customer reports from the QR on the unit, you schedule and close the job with a signature.

In an office with many split units the question is always the same: which unit isn’t working? With a QR on each indoor unit (or on the remote) the report arrives with room and floor. You know where to go, the customer knows when you’ll arrive.

Most common requests

Not cooling or not heating
Water dripping from the indoor unit
Noise or bad smell
Error code or flashing light
Remote or thermostat not responding
Filter cleaning and seasonal maintenance

What changes with 2assist

The exact room — Every unit has its location: no walking around the offices looking for the faulty split.
Seasonal jobs — Schedule the start-of-season maintenance and the customer confirms the dates.
History per system — All the jobs on every unit: useful for maintenance and warranties.
Technicians on the phone — Address, site opening hours and navigation in one tap, closing with a signature.

Frequently asked questions

Can I put one QR on the whole system?

Yes: you can register the system as a single machine or each unit separately, as you prefer.

Does it work for apartment blocks or shops?

Yes: any customer with equipment you service; sites can be offices, shops or warehouses.

Does the customer see past jobs?

They receive the closing of every job by email, with what was done.

Other industries

2assist · How it works · Industries · Pricing · Sign up · Log in · Italiano

Coffee machines · Vending machines · Printers and copiers · Water dispensers · Air conditioning · Phone systems and IT